Umbrella technical assistance to the water utility

Provide a technical assistance in the following specific areas of AAWSA Company, in order to improve its efficiency: water and sewerage services, non-revenue water and customer management, operation and maintenance, information technology, finance, institutional strengthening and contract management.

Project execution dates

from May 2013 to January 2015
Localization

Addis Abeba / Ethiopia
Expertise domains
- Commercial optimization
- Organizational strengthening
- Technical optimization

Description of the WMI service

Review and assessment of the current situation
Production of a 3-year internal improvement plan (IIP)
Monitoring and evaluation of the IIP
Change management support including training and technology transfer for AAWSA top management professionals, including the realization of a study trip in Morocco (LYDEC) and Algeria (SEAAL)
Technical et managerial advices
Contract management assistance

Key Results

Production of a 3-year internal improvement plan (IIP)

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