Performance based contract for non-revenue water reduction in the north western parishes (phase 2)

The water supply system involved in this contract is the one feeding the major urban centers of the parishes of Hanover, Saint James, Trelawny and Westmoreland (i.e., Negril, Lucea, Montego Bay, Falmouth and Duncans).

The area of the contract covers more than one quarter of the Jamaican Island. This contract‘s main target is the follow-up of the Network Service Improvement Programme with the objective of long-term sustainability of UFW and billable consumption improvements from the previous contract (Contract 1, Phase 1) in the project area. In this maintenance contract the consortium managed on-going works to maintain gains made over the 2 previous years, for a 3-year period, in respect with the 2 targets from Contract 1, Phase 1.

The 2 performance targets of contract 2 are:

Maintaining non-revenue water to a maximum level of 50% within the project area
Sustaining the increase of billable consumption up to 3.4 mgd (million gallons per day) under specific conditions which are defined in section 4 of “Capital Works and Network Service Improvement Description Component B” of contract 1

Project execution dates

from October 2007 to October 2010
Localization

North-West Parishes / Jamaica
Expertise domains
- Commercial optimization
- Operational assistance
- Technical optimization

Description of the WMI service

Monitoring and controlling of the system including the analysis of UFW and billable consumption
Identifying and ordering of necessary materials to implement the rehabilitation and repair works
Ensuring leak detection and repair campaigns
Updating of the customer database and billing system
Network investigation and solving of detected problems/anomalies
Ensuring customer metering improvement (especially for large users)
On-going management of information systems improvement, particularly network mapping and asset management information
Permanent on-the-job training of the NWC staff
Follow-up of the production and consumption data extracted from the customer account system

Key Results

127,500

m3 of water produced per day
(vs 142,300 m3 per day before the project)
54,000

m3 of billed consumption per day
(vs 41,300 m3 per day before the project)
57%

of non revenue water
(71% before the project)

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